Privacy Policy

This Privacy Policy outlines the information we collect when you use our website to learn about signing in to BBC iPlayer, how we use that information, and your rights regarding it.

Information We Collect

  • Usage Data: We may collect information about how you use our site (pages visited, links clicked, time spent on pages). This helps us understand how to improve the website. This data is usually anonymized.
  • Device Information: We may collect non-personally identifiable details about your device (e.g., browser type, operating system) to improve site functionality across different platforms.
  • Contact Information (Optional): If you choose to contact us through a form or email, we’ll collect the information you provide (usually name and email address) to respond to your inquiry.

How We Use Your Information

  • Site Improvement: We analyze usage data to make our instructions clearer and to better present information.
  • Troubleshooting Assistance: If you contact us for help, we use your provided information to address your specific issue.
  • Communication: We may use your contact information to respond to your inquiries or for occasional newsletters if you opt-in during the contact process.

Information Sharing

  • Service Providers: We may share some data with essential service providers (e.g., website hosting platforms) to help us operate the website. These providers are bound by contracts to protect your data.
  • As Required by Law: We may disclose information if legally mandated (e.g., a court order or subpoena).

Your Rights

Depending on your location, you may have the following rights:

  • Right to Know: You can request details about the information we collect and how it’s used.
  • Right to Correct: You can ask us to correct inaccurate information.
  • Right to Delete: You may request that we delete your data in certain circumstances.
  • Right to Opt-Out: You can opt-out of any future promotional emails (if applicable).


We use cookies (small text files) to enhance your experience. These might be used for website analytics or remembering preferences. You can usually control cookies through your browser settings.


We take reasonable measures to protect your information from unauthorized access or disclosure, but no data transmission is entirely secure.

Children’s Privacy

Our site is not intended for children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect data from children.

Changes to This Policy

We may update this policy periodically. Changes will be posted here with the effective date indicated.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

Disclaimer: We are not affiliated with the BBC. This website focuses solely on providing sign-in guidance for the BBC iPlayer.